Orders are typically processed within 24 - 48 hours

Please note that processing time does not include weekends or holidays.

For more details, please visit our Order Processing page.

Shipping times vary based on your location and the shipping method selected at checkout.

Estimated delivery times are typically 3–7 business days after your order has shipped.

For more information, please visit our Shipping Policy page.

At this time, all sales are final.

Due to the nature of our products, we do not offer refunds, returns, or exchanges.

For full details, please visit our Refund Policy page.

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.

For help, please visit our Contact page and include your order number and clear photos of the issue.

Because orders are processed quickly, we cannot guarantee changes or cancellations once an order has been placed.

If you need help, please contact us as soon as possible through our Contact page.

If you have allergies, scalp sensitivity, or skin concerns, please review all ingredients carefully before use.

We strongly recommend performing a patch test before using any new product.

For more information, please visit our Sensitivity / Allergy Disclaimer page.

For best results, please follow the directions listed on each product page and product label.

For more information, please visit our Product Use page.

Our products are designed to support a healthy hair care routine, but results may vary from person to person.

We do not guarantee specific hair growth or transformation results, as every hair journey is different.

If you have questions about your order or our products, please visit our Contact page for support.